Frequently Asked Questions

You can email us at info@brassringwny.com, text 716-775-2622, or book a free discovery call. As a small operation focused on delivering results, all unscheduled calls are followed up via text or email.

Our free discovery call allows us to understand your goals, challenges, and vision. We’ll discuss how our services can best support your business or nonprofit, answering any questions you may have.

Yes, signing a service agreement is required for website and digital marketing services. Our agreements ensure clear terms with no hidden fees, protecting both parties throughout the project.

An initial deposit is required to secure your project spot and begin work. Once the deposit is made, we’ll start creating results-driven solutions for your business or nonprofit.

Yes, we encourage clients to provide content like text, images, and videos that best represent their brand. If you need help, we also offer content creation services to ensure your website stands out.

Absolutely! We can migrate your existing website to Webflow, whether you need a complete redesign or want to preserve your current layout with improved functionality.

Turnaround times depend on your project’s complexity. Simple landing pages are quicker to complete, while more detailed sites can take 1-2 months.

Your involvement in providing content and feedback can help speed up the process!

Through our upkeep services, we offer flexible post-launch services to add new features or pages as your needs evolve. Our team ensures any additions are seamlessly integrated into your existing site.

Yes, hosting is required for all websites to stay accessible 24/7. Our hosting services ensure your website runs smoothly and reliably, so you can focus on your business or nonprofit without worrying about technical issues.

With our hosting services, we monitor your website 24/7 to minimize downtime. In the rare event of an issue, we will act quickly to resolve it and restore your site.

Regular maintenance is essential to keep your website secure, fast, and up-to-date. With our upkeep services, we’ll handle updates and security checks, so your website stays in top shape.

Monthly updates are recommended for most websites, but dynamic content like blogs may require more frequent changes. We’re here to help you keep your site fresh and engaging for your audience.

Yes, social media profiles help you connect with your audience, boost brand recognition, and drive growth. Our digital marketing services include setting up and managing social media profiles with engaging content to showcase your products or services effectively.

Yes, our services are flexible to match your needs. Start with social media management, email marketing, or SEO, and expand as your business grows.