Frequently Asked Questions

Feel free to email us at info@brassringwny.com, text 716-775-2622, or book a discovery call online. As a small, client-focused operation, unscheduled calls are followed up via text or email.

This is your dedicated space to talk about your goals, your challenges, and where you want to grow. We’ll walk you through what we offer, answer your questions, and leave you with a clear idea of how we can help.

Yes. Every website or marketing project includes a simple agreement that lays out what we’re doing, when it’s happening, and what it’ll cost.

No fine print, no surprise fees—just a clear path forward.

Yes. Your deposit reserves your spot and officially kicks off the project.

Once it’s in, we get to work turning your goals into a plan that delivers real results.

Not at all, but we welcome anything you can provide! If writing isn’t your thing, we offer content support to help bring your brand to life.

Absolutely! Whether you want to rebuild from scratch or improve what you’ve got, we’ll guide you through what makes the most sense for your business.

And yes—we love migrating sites to Webflow for better speed, flexibility, and SEO.

Simple sites can take a few weeks. More complex builds with lots of content or features might take 1–2 months, depending on the project scope.

We’ve got you. Our upkeep plans include flexible support, so if you need a new page, feature, or edit down the road, we’ll make it happen.

Yes. Every website needs hosting to stay live.

Our hosting platform is fast, secure, and fully managed, so you don’t have to worry about uptime, speed, or backups.

We monitor your site so you don’t have to. If anything happens, we’ll be on it right away—usually before you even notice something’s off.

Because the internet moves fast. Updates keep your site safe, stable, and looking sharp.

We handle all the technical stuff behind the scenes so your site stays in top shape.

For most businesses, monthly updates are plenty. If you’re blogging or running events, more frequent changes might help.

If your customers are there, you should be too. Social media builds trust, shows what you do, and helps people find you.

We’ll help you stay active without it taking over your life.

Absolutely. Many clients begin with just a website or SEO, then add email marketing, blog support, or social media as they grow.